Frequently Asked Questions

What is CloudLabBox?

CloudLabBox is an online, multi-vendor network simulation platform powered by EVE-NG. It lets you spin up virtual network labs in the cloud - no downloads or local installs required.

Which vendors and images are supported?

We support 200+ firmwares from many vendors, including Cisco, Juniper, Arista, Palo Alto, Check Point, Fortinet and more. You can choose multiple OS versions for each vendor.

How do I start a free trial?

On our Home page, select "Free Demo," enter your desired username and password, then follow the on-screen instructions. You'll get 30 minutes to use test out any of the 200+ firmwares.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe. You can also pay with Revolut or Klarna.

Can I change the specs of my lab later?

You can only increase the specs of your lab. This will have to be done manually, please email us at [email protected] and we can sort that out for you

How do I reset my password?

Password resets are done manually. Email us at [email protected] with your username and what plan you are on. We will then reset your password to a password of your choosing.

How do I connect to a device locally via HTTP?

You can spin up a Windows 11 PC or a Windows 2019 server node. Configure its IP to be on the same network (or reachable network), open the in-built web browser and navigate to the network device's IP via HTTP (e.g. http://[Cisco ASA IP]:port)

Where can I get support?

For technical or billing questions, email us at [email protected]. We aim to respond within 8 hours.

Where can I find the default username and passwords for the devices?

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